Cancellation more than 30 days before your tour
Cancellations made more than 30 days before the scheduled tour start date receive a 70% refund of the total tour fee.
Cancellation Policy
If you need to cancel your booking, please review the cancellation charges and refund terms below.
Cancellation within 30 days and no-shows
Cancellations made within 30 days of the tour start date are not eligible for a refund. No-shows are not eligible for a refund.
Booking deposit
A 30% deposit is required when booking. This deposit is non-refundable if you cancel, but may be applied towards a future booking.
Refund processing
Please allow up to 14 working days for the refund process to be completed.
Flight tickets, visas and third-party tours
Air ticket and visa payments are non-refundable. Applicable airline, visa service provider and third-party tour provider cancellation terms also apply.
Questions about your booking
Contact our team for the refund amount applicable to your booking and details of applying your deposit to a future booking. We are happy to help with cancellation enquiries.